How CloudHQ Helped Me Run My Local Skin Clinic More Smoothly

Starting a small local business has been one of the most rewarding — and challenging — experiences of my life. I recently opened my own skin clinic, Confident Skin By Julie, in Sydney. As a solo operator, I wear all the hats: therapist, receptionist, marketer, and customer care. One of the biggest hurdles I faced early on was how to stay in touch with my clients professionally, especially when it came to sending out thank-you emails and review requests.

That’s when I found MailKing by CloudHQ, and honestly, it’s been a lifesaver.

Why I Needed a Tool Like MailKing

After each client visit, I wanted to send a personalised thank-you email with a link to leave a Google review. I also wanted to gently encourage them to book their next treatment. But most email marketing platforms felt too complex or expensive — especially for a business just getting off the ground.

MailKing changed everything. I was able to:

• Write a warm, professional message

• Insert custom buttons with direct links (to our Google review and booking page)

• Track who opened the email

• And best of all — send it straight from my Gmail

I didn’t need to set up anything fancy. It worked seamlessly and looked beautiful. The emails didn’t feel like spam — they felt personal, like a real message from me.

Why I Recommend CloudHQ

As someone still in the early days of building my business, I truly appreciate tools that are simple, reliable, and affordable. CloudHQ offers exactly that — and more. It’s allowed me to connect better with my customers without the stress of learning complicated systems.

If you’re a small business owner like me, I can’t recommend CloudHQ and MailKing enough.